Privacy Policy

At Marvino, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website, use our services, or make a purchase.

By accessing or using the Site, you agree to the terms described here. If you do not agree, we recommend that you do not use our services.

 

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal, or regulatory requirements. The date of the latest update will always appear at the top of this document.

2. Information We Collect

a) Information you provide directly

  • Contact details: name, address, phone number, email.

  • Order details: billing and shipping address, payment information (securely processed by third parties), purchase history.

  • Account information: username, password, and settings.

  • Support information: any data you share when contacting us.

b) Information collected automatically
We use cookies and similar technologies to collect data such as:

  • IP address, browser type, operating system.

  • Information about how you interact with our Site (pages visited, products viewed, items added to cart).

c) Information from third parties
We may receive data from:

  • Payment and logistics providers (to process and deliver your orders).

  • Shopify, which provides our e-commerce platform.

  • Marketing and analytics partners.

3. How We Use Your Information

  • To process orders and payments.

  • To manage your account and provide customer support.

  • To send updates, confirmations, and notifications related to your purchases.

  • To offer promotions, personalized advertising, and marketing communications.

  • To prevent fraud and ensure the security of the Site.

  • To comply with legal obligations.

4. Cookies

We use cookies to:

  • Remember your preferences and improve your shopping experience.

  • Analyze Site usage and optimize performance.

  • Display personalized ads.

You can manage or block cookies from your browser. Please note that doing so may affect some site functionalities.

5. Sharing of Information

We may share your information with:

  • Service providers (payment processors, logistics, cloud storage, customer support).

  • Marketing and advertising partners.

  • Legal authorities when required.

  • Within our business group in the event of mergers or restructuring.

We never sell your personal information.

6. Children’s Data

Our services are not directed to individuals under 16 years old. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us so we can delete it.

7. Data Security and Retention

We implement reasonable security measures to protect your information. However, no system is 100% secure.

We retain data only for as long as necessary to:

  • Comply with legal obligations.

  • Process orders and provide support.

  • Resolve disputes and maintain business records.

8. Your Rights

Depending on your place of residence, you may have the right to:

  • Access your personal information.

  • Request correction or deletion of your data.

  • Object to the processing of your data for marketing purposes.

  • Request data portability.

To exercise your rights, please contact us using the details below.

9. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Site Owner Information

This website (www.marvino.com) is operated by:

  • Business name: Marvino

  • Contact email: marvinoshop@gmail.com

  • Registered address: Av Rey Juan Carlos I, 28912, Madrid, Spain